Shipping policy

At Zivol, we work with trusted fulfilment partners to bring you quality products at fair prices. Please read our shipping terms below.

 

Order Processing

Orders are processed within 24 hours of being placed. You will receive a confirmation email once your order is on its way, including tracking information.

 

Delivery Times

Estimated delivery is 7 to 20 business days, depending on your location. Delivery times are estimates and may vary during peak seasons, holidays, or due to circumstances outside our control such as customs or courier delays.

 

Tracking

A tracking number is provided for every order once it ships. You can use it to follow your parcel until it arrives.

 

Shipping Costs

Shipping costs, if any, are calculated and shown at checkout before you pay.

 

Customs and Import Duties

For international orders, any customs fees or import duties are the responsibility of the customer and are not included in the product or shipping price.

 

Wrong or Undelivered Address

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address.

 

Questions

If you have any questions about shipping or your order, contact us at zivolteam@zivolhome.com and we will be happy to help.